United Nations High Commissioner for Refugees has announced a new and exciting career opportunity for job seekers in Kenya. They are currently hiring for the position of Associate Information Management Officer at Nairobi. This role is a great opportunity for candidates.
UNHCR Associate Information Management Officer Jobs 2025 Details
Position | Associate Information Management Officer |
Location | Nairobi, Kenya |
Organization | United Nations High Commissioner for Refugees |
Application Deadline | 7th July, 2025 |
Job Type | Full-Time |
Job Description
Duties and Responsibilities:
- Engage in bilateral communication with Cluster partners to validate and ensure the accuracy of records maintained in the ActivityInfo 5Ws databases for all three clusters.
- Support the three clusters in the analysis of processed data and information and perform data quality and consistency control.
- Compile response monitoring data and generate comprehensive narrative reports for both OCHA and the Refugee Consultation Forum.
- Ensure consistent follow-up with 18 sub-national cluster coordinators of three clusters to ensure punctual completion and submission of state-level gap analysis sheets and bi-weekly reports.
- Create compelling communications and advocacy materials which amplify our work and needs to a wider audience and enhance donor confidence and catalyze the mobilization of additional resources.
- Manage user access in the ActivityInfo 5Ws databases, and make necessary adjustments to the database design, data collection forms, and reports directly within ActivityInfo.
- Maintain and update existing PowerBi dashboards as required, and design and implement new ones to suit evolving needs.
- Improve existing tools for Stock Mapping and Post Distribution monitoring, as well as develop new tools in Kobo as necessary.
- Ensure cluster contact management and information dissemination via Kobo, Klaviyo, alongside analyzing partner engagement to optimize communication efforts.
- Provide information management support to cluster specific and joint/ harmonized needs assessments and support the clusters coordinators in developing tools and making methodological decisions about needs assessment design.
Education:
- University degree in information technology, demography, statistics, social sciences or any related area, or an equivalent combination of relevant training and experience in information management related activities in natural disaster or conflict situations.
- Excellent written and verbal communication skills in English are absolute necessity.
- Outstanding interpersonal skills, with the ability to work effectively within a team and liaise with a diverse set of colleagues, partners, and stakeholders.
- Experience with handling confidential data and demonstrated understanding of different data collection methodologies.
- Strong analytical and problem-solving skills, with an ability to analyze and interpret complex data sets.
- High level of proficiency in Microsoft Office, including advanced Excel skills (e.g., pivot tables, functions, power query, etc.).
- Advanced data analysis and visualization skills and knowledge of PowerBi (data transformations, DAX, etc.).
Experience:
- At least 6 years of relevant work experience (4 years with advanced university degree).
- Knowledge of the UN system and the humanitarian community, specifically with regards to inter-agency/ Cluster Coordination and the Humanitarian Program Cycle (HPC).
- Proven experience in working with information management tools and databases (ActivityInfo, PowerBi, KoBo, Klaviyo, ArcGIS, etc.)
- Track record in producing high-quality reports and communications materials for a variety of audiences, including donors, underpinned by proven proficiency in utilizing Adobe Creative Suite tools.
- Experience in liaising with a wide range of partners, including humanitarian actors, donors, and government officials.
- Knowledge of relevant shelter guidelines, standards and indicators is desirable.
- Successful participation in UNHCR’s Operational Data Management Learning Programme, Training for Information Management in Emergencies or equivalent training programmes is desirable.
- Experience in website design / content management (Drupal) is desirable.
How to Apply
Interested candidates are encouraged to apply through the official UNHCR career portal.
(Visit the link and search for the job title “Associate Information Management Officer – Nairobi” to begin your application.)
Make sure to submit your application before 7th July, 2025, as late applications will not be considered.